Learning Outcomes

1. Explain professional codes of conduct, confidentiality, and ethical decision-making, and how they apply to the human services field.


2. Explain how the history of human services shapes current practices.


3. Apply essential communication skills to interact effectively with supervisors, peers, and clients in human services settings.


4. Utilize critical thinking skills to align effectively client needs with available community resources.


5. Describe how self-care and personal wellness impact the professionals’ relationship with clients in the human services field.


6. Demonstrate strategies to advocate for the needs and rights of culturally diverse clients within the community and social systems.


7. Demonstrate the use of appropriate skills necessary to meet the needs of a culturally diverse community.


8. Demonstrate knowledge and skills necessary for professional practice and further study in human services-related fields.